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Case Study : Healthcare : Emory University Hospital

Emory University Hospital – Transitioning for Growth

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Situation

Emory University Hospital is one of the most pre-eminent academic medical centers in the United States. Core to its success is a commitment to (1) delivering transformational care to the patient and their family, (2) training the next wave of outstanding doctors and (3) developing breakthrough medicines and protocols to meet the healthcare challenges of tomorrow.

This commitment to medical excellence led to the need to expand. The problem is how do you build a new patient tower on a constrained medical campus while continuing to provide outstanding patient-centered care? Before excavation could even begin, two significant complexities had to be addressed: relocating the Central Energy Plant and relocating Valet Services averaging 2,500 cars per week.

BDR Solution

Unlike more rural campuses that enjoy room to build and maneuver, the new patient tower is to be located on the main thoroughfare through the heart of Emory University, thus affecting everyone – students, faculty, administration, patients, bus service, and more.

First. Extensive communications and outreach to the campus and surrounding community were implemented to keep everyone informed on the changes in traffic patterns and construction activities.

Second. The project team created an expanded waiting area, a new arrival/drop-off canopy, and an above-street pedestrian bridge to prevent vehicle confusion and congestion.

Third. A phased, 10-month schedule was developed to move and re-install each piece of the Energy Plant to its new location including high-capacity generators and chillers – without disrupting service to the facilities they support.

“BDR has played an integral part in the facilities development of Emory Healthcare since 2008. Their leadership, knowledge, and ability to work closely with our leadership & staff, various stakeholders, and project team members ensures that Emory receives maximum value for each project. BDR’s passion for their work and demonstrated ability to lead project teams to success is evidenced by the respect and relationships that they have developed within Emory Healthcare.”

- Jerry Lewis
Director of Facilities Management
Emory University Hospital

Results

The Energy Plant was successfully moved by the planned date (August, 2012) and excavation on the new tower started the following month.

Valet Services re-opened in its new location without interruption for all patients, visitors and staff. Plus, transportation services remained cohesive through the transition and the valet experience and vehicle retrieval has been improved.

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